DISTANCE SALES AGREEMENT

1- PARTIES

This Distance Sales Agreement is between Habit Sağlıklı Gıda Ürünleri San. ve Tic. A.Ş. (hereinafter referred to as “HABİT”) and the natural or legal person who orders the products and services covered by this agreement through HABİT’s website www.habit.com.tr (hereinafter referred to as “CUSTOMER”). The parties have entered into this agreement in accordance with the terms and conditions set forth below.

2- SUBJECT OF THE AGREEMENT

The subject of this agreement is the sale and delivery of products, services, and all kinds of commercial goods ordered by the CUSTOMER through HABIT's official website, www.habit.com.tr, and the regulation of the rights and obligations of the parties arising from the Law No. 6502 on Consumer Protection and related legislation.

3- PRODUCTS SUBJECT TO THE AGREEMENT

The products covered by this agreement consist of single-meal, daily, weekly, and monthly nutrition packages, detox products, and all food, beverages, services, and commercial goods included in these packages, all offered for sale on HABIT's official website. Any new products that HABIT may offer for sale through its website in the future will also be considered within the scope of this agreement.

The food and beverages included in the packages are not the same with each delivery; they are prepared by chefs according to daily, weekly, or monthly schedules, taking into account the needs and demands of the CUSTOMERS, and with calorie calculations performed by experts.

The CUSTOMER hereby acknowledges, declares, and undertakes that the calorie and macronutrient values ​​for the package contents listed on HABIT's website are average values ​​and that minimal differences may occur due to production processes.

4- RIGHTS AND OBLIGATIONS OF THE PARTIES

4.1 All orders, address changes, delivery postponement requests, and all other transactions made by the CUSTOMER will only be processed through HABIT's official website, www.habit.com.tr. These requests must be submitted to the system no later than 23:59, two days prior to the scheduled delivery date. The CUSTOMER acknowledges, accepts, and declares that requests submitted through other communication channels will be considered invalid.

4.2 The CUSTOMER acknowledges and agrees that in order to place an order, they must first register as a member on HABIT's website. It is the CUSTOMER's responsibility to ensure that the address, contact, and payment information entered during the registration process is complete, accurate, and up-to-date. HABIT cannot be held responsible in any way for delivery delays, order disruptions, or similar situations arising from incorrect or incomplete information.

4.3 The CUSTOMER acknowledges and declares that they have selected the appropriate package during order creation, either themselves or through expert support; and that they are solely responsible for all aspects of their package selection, delivery date and time, and delivery information. If any changes to the package contents are requested after the order has been placed, these requests must be submitted to HABIT within a maximum of 2 days. If HABIT approves the change request, the necessary updates will be made, and the change request will be processed provided that the CUSTOMER pays any resulting price difference.

4.4 If the CUSTOMER requests a change of delivery address and the new address is in a different region than the current delivery area, the resulting additional courier cost will be borne by the CUSTOMER. Otherwise, the order package will be held by HABIT for 24 hours, and the CUSTOMER can only pick up the product in person from HABIT within this period. Products not collected within the specified time will be destroyed by HABIT.

4.5 The CUSTOMER acknowledges, declares, and undertakes that they are aware of the sales price of the products purchased, including taxes, and any other costs that may arise in relation to the products subject to this contract, and that they will make these payments in full during the ordering process.

4.6 HABIT acknowledges and agrees that, following an order placed via its website, it will deliver the ordered products completely and on the delivery date and at the delivery address specified by the CUSTOMER. Any additional courier costs incurred if the delivery address is outside of HABIT's distribution network will be borne by the CUSTOMER.

4.7 If the CUSTOMER has an intolerance to or cannot consume any products, this must be reported through the options provided on the website. HABIT will exercise maximum care to ensure that unwanted products are not included in the package contents within the limits specified by the CUSTOMER and permitted by the system (e.g., a maximum of 5 products). The CUSTOMER acknowledges, accepts, and declares that it is not possible to add or remove products from the standard package contents.

4.8 HABIT is responsible for delivering the ordered products completely and in accordance with the specifications stated in the order. In case of missing meals or products during delivery, the CUSTOMER is obliged to have a report drawn up by the courier and notify HABIT within 3 hours of the delivery time.

4.9 The CUSTOMER acknowledges, declares, and undertakes that packages that cannot be delivered due to incorrect or incomplete delivery information cannot be rescheduled to another date; that these products can only be collected in person or will be destroyed.

4.10 HABIT will inform the CUSTOMER if it is unable to deliver the product within the specified time due to force majeure events such as adverse weather conditions, traffic congestion, or transportation disruptions. In this case, the CUSTOMER may request a postponement of the delivery or its delivery on another date deemed appropriate.

4.12 The CUSTOMER acknowledges, declares, and undertakes that the phone number, address, and other contact information shared during the membership and order process are accurate, complete, and up-to-date. HABIT cannot be held responsible in any way for delivery delays, communication problems, and similar disruptions that may occur due to incorrect, incomplete, or outdated information.

4.13 Delivery shall be deemed to have been properly completed if the ordered products are delivered to the CUSTOMER's delivery address by the building manager, security personnel, receptionist, information desk staff, colleague, family member, or any third party present at the address. In this case, the CUSTOMER acknowledges, declares, and undertakes that they cannot claim any return, redelivery, or compensation from HABIT on the grounds that the product did not reach them.

5- PAYMENT TERMS

The contract price is the amount announced on the www.habit.com.tr website on the order date, according to the nutrition package, meal alternatives, and number of days purchased by the CUSTOMER. HABIT reserves the right to change prices at any time in line with cost increases, economic conditions, and market data.

Payments can be made by credit card or bank transfer/EFT. For payments made via bank transfer/EFT, the payment amount must be credited to the HABIT account no later than 23:59, two days prior to the package start date.

6- STORAGE AND CONSUMPTION OF PRODUCTS

HABIT prepares its products with fresh, daily ingredients without the use of preservatives and maintains cold chain conditions until delivery. After delivery, it is entirely the CUSTOMER'S responsibility to store the products under appropriate conditions, especially in the refrigerator. HABIT cannot be held responsible for any health problems or damages that may arise from products not stored properly or not consumed within one day of delivery.

7- TERMINATION OF THE CONTRACT AND RIGHT OF WITHDRAWAL

7.1 This agreement shall remain in effect for the duration of the package purchased by the CUSTOMER.

7.2 The CUSTOMER has the right to postpone their order, provided they notify the CUSTOMER at least 2 days prior to the requested postponement date, no later than 23:59. The postponement period is limited to a maximum of twice the number of days of the purchased package.

7.3 In case of order cancellation; for package usage of 20 days or more, the daily rate will be applied. For package cancellations between 5 and 19 days, the price of the 5-day package will be used, the days used will be deducted, and after a 20% fixed expense deduction is made from the remaining amount, the balance will be refunded to the CUSTOMER.

7.4 The CUSTOMER acknowledges, declares, and undertakes that it cannot make any refund requests for packages not received without a valid reason or packages unilaterally terminated by the CUSTOMER.

8- PRIVACY

The CUSTOMER's personal information and credit card data will not be shared with third parties. Credit card information is not stored on the system and is only used to obtain the relevant bank's approval during the payment process.

8.1 The CUSTOMER acknowledges and declares that they consent to HABIT sending commercial electronic communications for campaign, advertising, promotion, information and marketing purposes through the contact information they have shared within the scope of membership and order processes.

8.2 The parties acknowledge, declare, and undertake that in any disputes arising from this agreement, HABIT's commercial ledgers, computer records, system records, electronic correspondence, server records, and digital data shall constitute conclusive evidence within the scope of the Law on Civil Procedure No. 6100.

9- TRANSFER OF THE CONTRACT

The parties may not transfer their rights and obligations arising from this agreement to third parties without the written consent of the other party.

10- COMPETENT COURT

The Istanbul Central (Çağlayan) Courts and Enforcement Offices shall have jurisdiction over any disputes arising from this agreement.

11- EFFECTIVE DATE

This agreement enters into force on the date it is approved electronically by the CUSTOMER via the website. This agreement, consisting of 11 clauses, has been agreed upon and accepted by both parties.